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05 Visa and authorities

Visa and authorities

We take the path through forms and appointments for you.

We take care of the paperwork

We take care of the contract documents. We create them digitally and send them to you. We put together the documents that the embassy and authorities need. We take care of the Botschaftstermin (embassy appointment) and prepare the au pair for it. You do not need to fill in a single form yourself.

Melanie Matl, founder of Besondere Sterne

Your points of contact

Talk to us

Experienced mothers on the phone. Melanie Matl founded the agency.

What is part of visa and authorities

  1. 01

    Contract documents

    The au pair agreement and further contract documents, ready to sign. We create them digitally and send them to you.

  2. 02

    Documents for the embassy and authorities

    We put together what the embassy and authorities need.

  3. 03

    Embassy appointment

    We take care of the appointment. The au pair attends it well prepared.

  4. 04

    Flight and journey

    We book the flight and plan the journey together with you, so that the arrival day and time fit your everyday life.

Questions about visa and authorities

How long does it take until an au pair is here?

The path to arrival consists of two phases: the getting-to-know-each- other phase usually takes around 1 to 2 Wochen, depending on the host family. From the Botschaftstermin, visa processing takes around 2 to 6 Wochen, depending on the country of origin.

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What updates do we get during the visa process?

You automatically receive an email from us for every important status update – for example, when the documents have been forwarded to the partner agency, the Botschaftstermin (the appointment at the German embassy) is coming up, the visa has been granted, or the arrival can be planned. For the individual steps, your personal host family area also contains short information videos explaining what is currently happening and how things continue.

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When should the au pair arrive?

Choose a calm week in your everyday family life for the arrival. Major trips, hospital stays, intensive therapy weeks or other special commitments right after arrival make settling in unnecessarily difficult.

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Which official steps follow the au pair's arrival?

After your au pair's arrival, a number of organisational steps and visits to German authorities follow. As a matched host family, you receive a clear checklist in your personal host family area, showing what needs to be done when and which documents you need for it.

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Which au pair insurance should we take out?

We work with the Dr.-Walter-Au-pair-Versicherung. The cost is around 44 € per month. You receive an email from us with the relevant link through which you can take out the insurance. The insurance must be in place before entry into Germany; without proof of insurance, there is no visa.

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The next step costs nothing

Twenty minutes on the phone: you tell us about your child, we explain how it works.

Questions about visa and entry