Care for a child with a disability falls through: what can parents do?

If a school support worker (Schulbegleitung), an HPT (Heilpädagogische Tagesstätte, a special-needs day centre) or a transport service falls through at short notice, families need a solution within minutes. An au pair is not an emergency service and only works within the agreed framework of up to 30 hours a week – but as an additional trusted person, they can allow the family to redistribute tasks.
The morning is usually planned down to the last detail.
The child is collected by the transport service. Then it's off to school. In the afternoon, the Heilpädagogische Tagesstätte (HPT, a special-needs day centre) takes over. Mum and Dad can work, the sibling has sport, and in the evening the family comes back together at home.
And then, in the morning, the message arrives:
"Unfortunately, care won't be available today." (Translated)
For many families with a child with a disability, a short-notice breakdown in care doesn't simply mean a small change of plan.
Suddenly one parent has to stay home. A work appointment gets cancelled. The sibling can't go to sport. A therapy appointment has to be postponed. Or a completely new care arrangement has to be organised within minutes.
Because if a child with a disability cannot be left alone, someone has to be there.
But what can parents do when a school support worker, an HPT, a transport service or another form of care suddenly falls through?
When the school support worker is off sick
A Schulbegleitung (school support worker) can be an important precondition for a child with a disability to take part in everyday school life.
If they fall through at short notice, parents can suddenly find themselves facing this question, depending on the individual situation:
Can our child still go to school as normal today?
Can the school offer another solution?
Or does the child have to stay home?
What options exist depends on the specific situation, the school and the child's support needs.
An au pair does not replace a required school support worker.
But if a parent suddenly has to step in themselves because of the gap in care, an additional person in the family's daily life can still be an enormous help.
Perhaps Mum stays with the child while the au pair takes care of the siblings.
Perhaps the au pair takes another child to nursery.
Or they take on agreed tasks in the afternoon so that Mum can at least partly make up for her disrupted working day.
Relief doesn't always mean someone exactly replaces the person who is missing.
Sometimes relief simply means that all the other tasks can be redistributed.
When the HPT or afternoon care falls through
It's a similar picture when a Heilpädagogische Tagesstätte (HPT, a special-needs day centre) or another form of afternoon care is unavailable at short notice.
Normally the child might not come home until 4pm.
Suddenly they're standing at the door straight after school finishes.
For working parents, this can mean several hours of unplanned childcare.
If the child cannot be left alone because of their disability, the family needs a solution.
A well-settled-in au pair can, within the agreed weekly schedule and permitted working hours, be a valuable additional carer here.
When the transport service suddenly doesn't turn up
The transport service for a child with a disability is also an important part of many families' daily lives.
If it falls through, the child still needs to get to school, the HPT, therapy, or back home.
Perhaps a parent can do the journey themselves.
But what happens to the siblings in the meantime?
This is exactly where an additional adult in the household helps.
Mum drives the child.
The au pair stays with the siblings.
Or – provided a driving licence, driving experience, insurance and all other requirements are in place – a suitably experienced au pair may, where appropriate, take on agreed journeys as well.
One problem suddenly turns into several possible solutions.
When Grandma and Grandad's care falls through
Not every form of care comes from an institution.
For many families, grandparents are an important source of support in caring for a child with a disability.
Grandma covers every Wednesday.
Grandad drives to therapy.
The grandparents look after the children when Mum has to work longer.
But grandparents also get ill, go on holiday, or have their own appointments.
And when a care system depends very heavily on a single person, that person's absence alone can throw off the entire weekly schedule.
An au pair can add another trusted person to the family network.
Not as a replacement for Grandma and Grandad.
But as an additional building block.
When the child themselves is ill and has to stay home
All parents know this one too:
The child wakes up in the morning and can't go to school, nursery or the HPT.
For a child who still cannot be left alone even at an older age, this automatically means:
Someone has to be at home.
Of course, an au pair is no substitute for the parents when a child is seriously ill, and certainly not a form of medical care.
But not every illness automatically means a child needs Mum or Dad exclusively, round the clock.
What care is possible and appropriate is something parents need to decide for themselves, depending on their child's condition and the specific situation.
Here too, an additional trusted person in the household can at least help tasks be better distributed within the family.
The real problem is often not care itself – but a lack of flexibility
Many families with a child with a disability already have a well-organised support system.
School.
School support worker.
HPT.
Familienentlastender Dienst (family relief service).
Therapy.
Transport service.
Grandparents.
Perhaps holiday care.
On paper, everyday life looks well organised.
It often only becomes difficult when one of these building blocks suddenly falls away.
Because then there's often no second person who can step in spontaneously.
And this is exactly where one of the major advantages of an au pair for families with a child with a disability can lie.
Another trusted person already lives within the family's everyday life
An au pair doesn't have to be called first thing in the morning.
They don't need to get to know the child first.
After a proper settling-in period, they already know the family's daily routine.
They know the children.
The routines.
The school.
The routes.
The leisure activities.
The siblings.
The child's way of communicating.
And they know what a normal afternoon in the family looks like.
That can make a decisive difference when things change at short notice.
An au pair is not an emergency service
One distinction matters a great deal to us here.
An au pair is not emergency cover available at any time.
Even when care falls through, the agreed working hours and the legal framework of the au pair programme still apply.
An au pair supports the family for up to 30 hours a week and a maximum of six hours a day, babysitting included.
A breakdown in care therefore does not mean:
"The HPT is closed today, so the au pair will now provide ten hours of care." (Translated)
Nor can the au pair's free time simply be treated, at short notice, as permanent on-call availability.
But within the agreed framework, a family can have significantly more options for redistributing tasks.
Flexibility means: the au pair doesn't always have to take over the child with a disability
This is perhaps the most important thought.
If care for the child with a disability falls through, it doesn't automatically mean the au pair has to look after that particular child.
A completely different arrangement might make more sense.
Mum takes over the child with a disability.
The au pair collects the sibling.
Dad can carry on working.
Or Dad covers the cancelled transport journey.
The au pair stays home with the other children.
Mum attends her work appointment.
Or the au pair takes on an agreed part of the afternoon, so the parents can redistribute their working hours between themselves.
An additional person creates additional options.
And sometimes that is exactly the greatest relief of all.
This requires a good settling-in period
For this flexibility to be possible at all, the au pair needs to have already been well integrated into the family's daily life beforehand.
They shouldn't be learning how the afternoon works for the first time when care first falls through.
That's why it's worth practising routines together from the very start.
Where is the school?
How does pick-up work?
How do you get to the HPT?
Which bus do we take?
What does the child eat in the afternoon?
How do they communicate?
What leisure activities do they enjoy?
What works well when they become unsettled?
Which tasks can the au pair already take on independently?
The more confidence has built up in everyday life, the more easily a family can also respond to change.
Breakdowns in care can't be prevented – but families can become less dependent
No family can prevent a school support worker from falling ill.
Or the HPT staying closed one day.
Or the transport service falling through.
Or Grandma not being able to help.
Or a child waking up ill one morning.
But families can try to build their support system so that not every single change immediately brings the whole of family life to a standstill.
For some families, an au pair can be an additional building block here.
Not instead of a school support worker.
Not instead of the HPT.
Not instead of the Familienentlastender Dienst (family relief service).
Not instead of necessary nursing care or other professional support.
But in addition.
More than care: a piece of security in family life
Perhaps this is exactly one of the greatest advantages of having an additional trusted person in your own home.
You know:
If something changes tomorrow, we don't automatically have to start from zero.
We're not just Mum and Dad, left to somehow catch everything again on our own.
There's someone else who knows our family.
Who knows the children.
Who knows how our everyday life works.
And with whom we can redistribute tasks within the agreed possibilities.
An au pair for a child with a disability cannot, therefore, prevent care from falling through.
But it can help ensure that a day without care doesn't turn into a complete state of emergency for the whole family every single time.

Melanie Matl
Founder
A mother of a child with a disability herself.


